Communication - what for?
We draw lot of inferences during communication. These inferences are drawn due to our pre-conceived notions or due to our experiences with similar situations in the past. For an effective communication to take place, it is important to nullify the effect of such inferences as much as possible. It is a good idea to get to know the other party before the communication, so that different interpretations for similar actions can be avoided.We discussed a case today, in which, each party did the right thing as far as their respective positions are concerned. However, no one cared to look at the holistic picture and hence, expected results were not produced. We tend to do the same thing in real life as well where in, we remain preoccupied with our interests, our personalities, our inferences, in a nutshell, with ourselves. If we begin to look beyond ourselves, begin to listen to people, many of our problems tend to disappear. It is important to note here that merely listening will not do. One needs to be an empathic listener and develop a rapport before any conclusions can be drawn.
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While writing a report, it is a very good idea to borrow thoughts, information, etc from other sources (journals, consulting reports, authors, etc). While writing a report, it is ESSENTIAL to mention the references.
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Gem# Never ask more than one questions in a conversation. Person will answer the simpler question first and will try to dodge the tougher question.
-Pramod-
posted by Pramod @ 12:18 AM
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